Using verify and repair

Verify and Repair does these checks:

  • Makes sure that the database is intact.
  • Makes sure that all the data has been saved correctly to .
  • Makes sure that the file sizes and the file checksums of the physical files in the vault file data location match those reported by the metadata database.

Verify and Repair (Quick) checks for metadata inconsistency issues and makes sure that the files for the objects are present with the correct size and status.

Verify and Repair (Thorough) does also file integrity checks for the file data. More specifically, the operation calculates checksums and makes sure that delta files can be reconstituted. See important information for details.

Recommendations

Do the Verify and Repair (Quick) operation in these situations:

  • Two or three times a year.
  • Before you migrate a vault from to .
  • Before you migrate a vault to .
  • Before a server upgrade when you do not use automatic updates.
  • Before you do large changes to the environment.
    • For example, changes to server hardware or upgrades of the server operating system.
  • When the vault does not operate normally.

Important information

Before you start, read the information in this section carefully.

In most cases, use the Verify and Repair (Quick) operation.

  • Use the thorough operation only if you have a reason to suspect that the contents of the data files are corrupt. This can be, for example, because your antivirus software has changed the data.
  • The thorough operation takes considerably longer than the quick operation.
  • Before you start a thorough check, it can be useful to temporarily disable the weekly Optimize Database (Thorough) operation in scheduled jobs. The optimization job can take the vault offline and interrupt the verify and repair operation.

Reported errors

In the Verify Document Vault report dialog, if you see errors that cannot be repaired automatically:

  • Create a support case in or contact your reseller immediately. Please provide the full contents of the report dialog and the full version number of your software.
  • Do not try to repair the errors yourself.
  • Do not click Yes in the dialog to let try to repair the errors.

Errors that cannot be repaired automatically are explicitly marked in the list of errors. When support has fixed the errors, start the verify and repair operation again.