Note: These instructions are for Windows 10, but the
procedure is highly similar for other Windows versions.
If every M-Files user in your organization is experiencing the same
issue, it is recommended to save a copy of the application event log on the M-Files server computer. If the issue is an isolated one, on the
other hand, you should only save a copy of the log on the computer where the issue
occurs. Complete the steps below on the appropriate computer.
-
Right-click the Start icon and select Event
Viewer from the context menu.
Result:The Event Viewer window is opened.
-
Expand Windows Logs.
-
Click Application.
-
Click Filter Current Log on the
Actions pane.
Result:The Filter Current Log dialog is
opened.
-
Open the Event sources drop-down menu and select M-Files and any other applications related to
M-Files, such as M-Files Compliance Kit
or MFClient.
-
Click OK to close the Filter Current
Log dialog.
-
Click Save Filtered Log File As on the
Actions pane.
-
Specify a location and a file name, and then click
Save.
A copy of the filtered application event log is saved to the
location that you have specified. The copy contains only the errors that are related to
M-Files.