Checking Windows Event Logs

Note: This content is no longer updated. For the latest content, please go to the user guide for M-Files Online. For information on the supported product versions, refer to our lifecycle policy.

Check events related to M-Files in the Windows event log on a regular basis for any issues, especially ones pertaining to backups. You might want to also consider using a PowerShell script or a third-party application for sending e-mail notifications when aforementioned events occur.

  1. Press ⊞ Win + R on the M-Files server computer.
    Result:The Run dialog is opened.
  2. In the Open text field, type in eventvwr and click OK.
    Result:Event Viewer is opened.
  3. Expand the Windows Logs node.
  4. Select the Application node.
    Result:The application log is displayed:
  5. Click Filter Current Log... on the Actions pane in the Application section to list only the entries that are related to M-Files.
    Result:The Filter Current Log dialog is opened.
  6. In the Event sources drop-down menu, select all the applications related to M-Files, such as M-Files, M-Files Compliance Kit, and MFClient.
  7. Click OK to close the Filter Current Log dialog.
The application event log should now list only the entries that are related to M-Files.
Note: If the disk space on the server computer allows, we recommend expanding the maximum log size of the Application log to, for instance, 200,000 KB to cover more events. In some error cases, a large number of events may be recorded to the log, thus filling the default log size of about 20 MB very quickly. This may make it impossible to track down the origin of the issue. You can change the log size by right-clicking the Application node in the left-side tree view and then selecting Properties from the context menu. Expanding the log size of the client computers is rarely needed, but may be of use in some cases.