Getting started with M-Files Partner Cloud

With the Partner Cloud, you can:

  • Access to Service Overview from your personal account in the administrative subscription.
  • Centralize management of multiple customer subscriptions
  • Monitor customer subscriptions with visual status indicators
  • Access your customer subscriptions without the need to create an extra account and use up a license.

Setting up Microsoft Entra ID

Before you begin, make sure you have Microsoft Entra ID configured for your organization.

The Service Overview page is the first option in the subscription drop-down menu in the header area.
Note: This page is available only in M-Files Partner Cloud and M-Files Premium Cloud.
  1. Sign in to https://manage.m-files.com with Microsoft Entra ID and MFA.
  2. Select the Service Overview page from the subscription selector drop-down menu:
    Selecting the Service Overview page
    Warning: Only service admins can open Service Overview. In Partner Cloud, subscription admins of the administrative subscription are Service admins.

Installing unsigned scripts and applications

See Installing Unsigned Vault Applications.

Managing customer subscriptions

To add another customer to your Partner Cloud instance, make a Cloud Service request. After the request is processed, the subscriptions and vaults added appear in the Service Overview page. Service admins can then gain access to them through this page. On the Service Overview, you can view a list of all vaults added to your Partner Cloud under each subscription.

Monitoring vault status

The Service Overview includes status columns that provide visual indicators for subscription health and license details. If something shows in red, you can select the status icon and a pop-up will display more information. Then, you can quickly react to related issues and take corrective action.

Service Overview page with subscription details and health status indicators
Frequently asked questions
  • What can I do if I cannot see any subscription in the Service Overview page? Contact your Partner Manager. They will do what is necessary to make sure your subscription is available in the Partner Cloud as soon as possible.
  • How can I add more customers to Partner Cloud? Open a Cloud Service request containing the subscription and vault ID to which the customer must be added. Our team will handle it as swiftly as possible.