Checking Windows event logs

Check events related to M-Files in the Windows event log on a regular basis for any problems, especially problems related to backups. You can use a PowerShell script or a third-party application to send email notifications when any events occur.

  1. Press ⊞ Win + R on the M-Files server computer.
    Result:The Run dialog opens.
  2. In the Open text field, enter eventvwr and select OK.
    Result:Event Viewer opens.
  3. Expand Windows Logs.
  4. Select Application.
    Result:The application log opens:
    The application log in Windows Event Viewer shows M-Files error events.
  5. Select Filter Current Log... on the Actions pane in the Application section to list only the entries that are related to M-Files.
    Result:The Filter Current Log dialog is opened.
  6. In the Event sources drop-down menu, select all the applications related to M-Files, such as M-Files, M-Files Compliance Kit, and MFClient.
  7. Select OK to close the Filter Current Log dialog.
The application event log now lists only the entries that are related to M-Files.
Note: If there is enough disk space on the server computer, it is recommended to expand the maximum log size of the Application log to, for example, 200,000 KB to cover more events. In some error cases, a large number of events can be recorded to the log, which makes the default log size of approximately 20 MB fill very quickly. This can make it impossible to find the origin of the problem. To change the log size, by open the context menu of the Application node in the left-side tree view and select Properties. It is not usually necessary to expand the log size of the client computers, but it can sometimes help.