Enabling and Disabling User Accounts

Note: You must have organization-level admin rights to do this.
Note: If you disable a user account, the user account is not deleted.

To enable or disable a user account:

  1. On the navigation bar, click the user icon and select Settings.
  2. Click Internal users or External users.
  3. On a user account row, click the three-dots menu icon ().
  4. Select Disable.
    Result:The Disable user dialog opens.
  5. Optional: To clear up space when you disable an internal user, enable Delete items in the dialog.
    The files of the user account are permanently deleted and cannot be restored if the user account is enabled again.
  6. Click Confirm.