Changing the User Account Type from External to Internal

Note: You must have organization-level admin rights to do this.

After an external user account is created, you can change it to an internal user account. After this, the user account has access to elements that only internal user accounts can access.

To change the user account type from external to internal:

  1. On the navigation bar, click the user icon and select Settings.
  2. Click External users.
  3. On a user account row, click the three-dots menu icon ().
  4. Select Convert.
    Result:The Convert to internal user dialog opens.
  5. Change the user account information.
  6. Click Save.
The user account has access to internal elements in M-Files Hubshare. It is now also possible to add admin rights for the user account.